Our Frequently asked questions section is here to help you quickly find answers to the most common questions about our products, services, and how we can assist your RTO. Whether you're exploring our innovative tools or looking for guidance, you'll find everything you need here.
How does Smart RTO Assistant help with compliance?
Smart RTO Assistant automates essential compliance processes, including student validation, unit validation, and learner guide validation. By integrating these processes into a single, efficient system, it ensures your RTO meets ASQA standards with ease. This reduces manual workload, minimises the risk of non-compliance, and provides audit-ready documentation for peace of mind.
Is the system suitable for all RTOs?
Yes, Smart RTO Assistant is designed to cater to RTOs of all sizes and industries. Whether you're a niche provider or a large-scale organisation managing thousands of students, our system adapts to your operational needs, helping you streamline processes and enhance productivity.
How secure is the data stored in the system?
Data security is our top priority. Smart RTO Assistant utilises advanced encryption protocols and securely stores all information on AWS cloud servers. This ensures your data remains confidential, protected from unauthorised access, and compliant with national and international data protection regulations.
Absolutely. Smart RTO Assistant is designed to integrate seamlessly with leading Student Management Systems (SMS) and Learning Management Systems (LMS). This integration allows for a smoother workflow, reduces duplication of effort, and ensures your team can focus on delivering high-quality education.
Smart RTO Assistant is suitable for all RTOs across various industries, including, aged care, construction, hospitality, early childhood education, business and more. Its flexible design means it can adapt to the unique requirements of your specific training programs.
Yes, Smart RTO Assistant includes features to assist with CRICOS compliance. It can streamline processes for international student validation, reporting, and ensuring adherence to ESOS and National Code requirements, saving you time and reducing complexity.
Absolutely. Smart RTO Assistant provides customisable reporting options, allowing you to generate detailed reports tailored to your organisation’s needs. From compliance tracking to student progress summaries, our reporting tools offer valuable insights at your fingertips.
Yes, we provide comprehensive training to ensure your team can confidently use Smart RTO Assistant. Our training covers system navigation, key features, and best practices for integrating the system into your operations, ensuring a smooth transition.
We offer comprehensive support tailored to your needs. This includes assistance with initial setup, detailed user training, and ongoing technical support. Our dedicated team is readily available to answer your questions and help you maximise the benefits of Smart RTO Assistant.
While we don’t offer a free trial, we’re pleased to provide a personalised demonstration of the system. This hands-on exploration allows you to see the system in action, understand its features, and determine how it can support your RTO's goals before committing.
How does the system handle updates to compliance standards?
Smart RTO Assistant is continually updated to reflect the latest changes in ASQA standards and other regulatory requirements. This ensures your RTO stays compliant without additional effort on your part, giving you confidence that your processes remain up to date.
Yes, Smart RTO Assistant supports multi-user access, allowing your entire team to collaborate efficiently. With user permissions and roles, you can ensure tasks are assigned effectively while maintaining data security and oversight.
Setting up Smart RTO Assistant is straightforward and user-friendly. We provide a step-by-step onboarding process, with our team available to assist at every stage. From initial setup to system customisation, we ensure a seamless transition that fits your RTO’s needs.
By automating time-consuming tasks such as student validation, unit validation, and compliance tracking, Smart RTO Assistant frees up your trainers and staff to focus on delivering exceptional training outcomes. It reduces manual data entry, streamlines workflows, and minimises errors, improving overall efficiency.
Smart RTO Assistant is equipped to automate a wide range of tasks, including student validation, unit validation, learner guide validation, compliance tracking, and more. This saves time, enhances accuracy, and lets your team focus on delivering exceptional educational outcomes.
Smart RTO Assistant offers flexible pricing tailored to your RTO’s specific needs. Our pricing structure is designed to provide excellent value for money, with plans to suit organisations of all sizes. For detailed pricing information and to find the best plan for your business, please contact our team.
What Our Clients Are Saying
Managing compliance across multiple campuses has always been challenging, but Smart RTO Assistant has made it seamless. It’s a must-have for any RTO looking to simplify their processes.
Sarah H. – Compliance Coordinator, Perth
